Privacy Policy

Information we collect

When you submit our contact or demo request forms, we collect the details you provide — such as your name, company, work email, phone number, country, and message. We may also collect basic technical and analytics data (such as pages visited and approximate location) to understand site usage and improve our services.

How we use your information

• To respond to your enquiry and provide the services you request.
• To schedule demos, prepare proposals, and communicate with you.
• To improve our website, content, and customer experience.
• To meet legal, security, and record-keeping obligations.

Cookies and analytics

We may use cookies and privacy-respecting analytics to measure traffic and campaign performance. You can control cookies through your browser settings. Marketing/ad identifiers (such as UTM parameters) may be captured to attribute enquiries to their source.

Sharing your information

We do not sell your personal information. We may share it with trusted service providers (for example, email delivery or hosting) strictly to operate our business, and when required by law.

Data retention

We retain enquiry data only as long as needed for the purposes above or as required by law, after which it is deleted or anonymised.

Security

We apply reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond in line with applicable data protection laws.

Contact us

For any privacy questions or requests, email sales@codesurge.in or call +91 7012759745. CodeSurge AI, Technopark, Trivandrum, Kerala, India.