BotBridge automates WhatsApp campaigns, support and customer follow-ups.
A B2B WhatsApp automation software platform for customer engagement, lead generation, chatbot workflows, CRM integration, templates, broadcasts, analytics and compliance-friendly communication.
Product workspace
BotBridge
Channels
WhatsApp API
Modules
Campaigns + inbox
Controls
Consent + RBAC
WhatsApp workflows built from the actual product architecture
These sections are based on the referenced SaaS project modules, services, routes and domain files, then shaped into conversion-focused website content.
Shared team inbox
Manage conversations, customer panels, assignments and support context from a central WhatsApp workspace.
Campaign management
Create WhatsApp campaigns, schedule broadcasts, manage contact segments and track delivery states.
Templates
Build and preview WhatsApp templates for approved outbound communication outside the service window.
Automation builder
Create trigger-action workflows for lead follow-ups, support routing, reminders and lifecycle journeys.
Contacts and segmentation
Maintain contacts, consent records, taxonomy and suppression logic for opt-outs.
Analytics
Track trends, delivery performance, intent signals, campaign state and workflow execution history.
Practical AI where it improves decisions and execution
BotBridge focuses AI on prioritization, review, recommendations and automation instead of vague chatbot claims.
AI assistant
Assist teams with replies, message drafting, campaign ideas and customer support context.
Intent analytics
Classify conversation intent and visualize customer engagement patterns.
Auto-reply support
Use workflow logic and AI-assisted answers to respond faster to common questions.
Lead follow-up intelligence
Connect CRM context to WhatsApp actions so hot leads receive timely follow-ups.
Integrations
- SalesCRM AI
- Webhooks
- REST APIs
- WhatsApp Business API
- Billing
- External CRMs
Security and control
- Role-based access
- Team permission matrix
- Consent records
- Opt-out enforcement
- Privacy settings
- Tenant isolation tests
Business benefits
- Convert WhatsApp from manual messaging into a governed customer engagement system.
- Automate lead generation, marketing campaigns and support follow-ups without losing consent control.
- Connect WhatsApp activity to SalesCRM AI so sales and service teams share customer context.
Built for industries that need accountable SaaS workflows
BotBridge is positioned for India, UAE and international teams that need a scalable product foundation with clear roles, automation and reporting.
Plans aligned with the current product direction
Where source pricing existed in the referenced project, it is reflected here. Products without public price tables are presented as custom demo pricing.
Launch
Custom demo pricing
For early WhatsApp automation rollout
- Inbox
- Contacts
- Templates
- Basic campaigns
Growth
Custom demo pricing
For marketing and support teams
- Automations
- Analytics
- Integrations
- Team roles
Enterprise
Custom
For governed multi-team communication
- Advanced RBAC
- Webhook workflows
- Compliance controls
- CRM integration
Questions buyers search before choosing BotBridge
What is BotBridge?+
BotBridge is a WhatsApp automation software platform by CodeSurge AI for campaigns, inbox management, templates, contacts, automations, analytics and integrations.
Does it support WhatsApp Business API?+
Yes. The product is built around WhatsApp Business API automation and WhatsApp settings for business messaging workflows.
Can it integrate with CRM?+
Yes. BotBridge is positioned for WhatsApp CRM integration, especially with SalesCRM AI for lead follow-ups and customer context.
Can I automate lead follow-ups?+
Yes. Automation workflows can trigger follow-ups, reminders, routing and campaign actions based on customer or CRM events.
Is it suitable for marketing and support teams?+
Yes. It includes campaign software, a shared inbox, customer support automation, analytics and team permissions.
See how BotBridge can fit your current business workflow.
Book a CodeSurge AI demo for product walkthrough, pricing discussion, implementation scope and integration planning.